Refund policy
Welcome to Lorain's! We value your satisfaction and want to ensure you have a smooth shopping experience with us. Please review our return and refund policy below:
In-Store Returns
- Return Period: Items must be returned within 14 days of purchase.
- Condition: Items must be unused and in new condition.
- Receipt: A receipt is required for all returns.
- Refund Method: Returns will be issued as store credit.
Returns via Shipping
- Return Period: Items must be returned within 5 days of the original delivery date.
- Condition: Items must be in new condition and unused.
- Receipt: A receipt is required for all returns.
- Shipping Costs: Customers are responsible for covering the shipping costs back to the store.
- Refund Method: Full refunds will be issued as a store credit upon receipt and inspection of the returned items.
Contact Us
If you have any questions regarding our return or refund policy, please do not hesitate to call us. We're here to help!
Thank you for shopping at Lorain's For Her!