Shipping policy
Welcome to Lorain's! We strive to provide efficient and reliable shipping to ensure you receive your purchases promptly. Please review our shipping policy below:
Processing Time
- Order Processing: Orders are processed within 1-2 business days.
- Business Days: Our business days are Monday through Friday, excluding holidays.
Shipping Rates & Delivery
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Express Shipping: Delivery within 1-2 business days.
- Shipping Rates: Shipping costs are calculated at checkout based on the shipping method and destination.
Shipping Confirmation & Tracking
- Confirmation Email: A confirmation email with tracking information will be sent once your order has been shipped.
- Tracking Your Order: You can track your order using the tracking number provided in the confirmation email.
Shipping Address
- Accuracy: Please ensure that your shipping address is accurate and complete to avoid delays.
- Changes: If you need to make changes to your shipping address, please contact us immediately.
Lost or Damaged Packages
- Responsibility: Lorain's is not responsible for lost or damaged packages due to shipping carrier errors.
- Claims: If your package is lost or damaged, please contact the shipping carrier directly to file a claim.
Contact Us
If you have any questions regarding our shipping policy, please do not hesitate to contact us. We're here to assist you!